As a Managed IT services provider, we keep a close eye on critical milestones in technology—and an important one is coming up. Microsoft has officially announced that on October 14, 2025, it will end support for Windows 10, Office 2016, and Office 2019. This marks the end of updates, security patches, and technical support for these versions. Now is the time to start planning your...
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Microsoft announced via MC716267 on February 15, 2024 that that they are discontinuing support for Microsoft Publisher. In October 2026, Microsoft Publisher will reach its end of life. After that time, it will no longer be included in Microsoft 365 and existing on-premises suites will no longer be supported. Until then, support for Publisher will continue and users can expect the same experience as today. As we...
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We previously communicated back in November 2021 (via an e-mail message) about changes coming to the Microsoft 365 platform, and how it will now be a part of Microsoft's New Commerce Experience (NCE). This NCE comes with changes to both pricing, and term commitments. This post will detail the changes happening, and what to expect under this New Commerce Experience. Price Changes Microsoft 365 Business Basic Increase...
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After running our existing Help Desk setup for over ten years, we are excited to announce we will be transitioning to a brand new Help Desk and Client Portal experience within the coming weeks! The image attached to this post is just a small preview of what the new Client Portal will contain. The change will likely happen in early December of 2021, but no later...
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Microsoft has resumed its plan to disable all Basic Authenticaiton protocols in Microsoft 365/Office 365. The change will now take place on October 1st, 2022. Basic Authentication is an outdated industry standard, and threats posed by Basic Auth have only increased in the time since Microsoft originally announced they were making this change. Even though Microsoft announced they were putting the work on hold, they didn’t stop improving...
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We want to let all customers know that we will be retiring support for Windows XP and Server 2003 in all of our managed services offerings, including but not limited to managed anti-virus, and health checks, patch managmenet, monitoring, etc. As you know, Microsoft officially ended support for these operating systems many years ago. We have continued to offer managed services during this time, as we appreciate...
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